In recent decades, technological innovations have transformed health care and public safety. Telemedicine services, digitization of healthcare processes and intelligent technologies and solutions have improved operational efficiency, public awareness and the quality of patient care in many parts of the world.
In the coming years, strategic investments in IT solutions and services in the health and public safety sectors will pave the way for high-quality health and safety standards globally.
“Predict and prevent”
Today the world is recovering from a wide range of challenges that need to be managed quickly and effectively. While the current pandemic has turned the world upside down, global unrest and limited access to health care in different parts of the world also require immediate attention from health and welfare agencies.
In addition to the health and safety challenges, there are further problems. Natural disasters such as floods and earthquakes and digital threats such as cybercrime and cyber piracy need strategic management to avoid large-scale disasters.
Fighting these challenges requires health and public security agencies to develop solid roadmaps with the underlying digital technologies.
Digital technologies can help move health and public safety agencies from a “detection and response” approach to a “prediction and prevention” stratagem. They can also pave the way for a more connected and data-driven approach through robust cyber security architectures, efficient remote workforces and secure connectivity services.
If used through a managed and pay-as-you-go approach, these technologies optimize costs by helping organizations deliver high quality service.
Five new age technologies to embrace
Following are five key technologies that will redefine the public health and safety landscape:
1. Internet of things: IoT has helped companies maximize resources and facilitate better engagement and connectivity between service providers and consumers. When it comes to healthcare, IoT-based applications can enable healthcare professionals to monitor patients remotely. When it comes to security operations, IoT-based security devices and applications can lay the foundation for faster decision making by using solid connectivity, transparent interaction between different devices and access to real-time data.
2. Big data and analysis: The volume, speed and variety of health data increases as health services extend to the most remote parts of the world. Similarly, for public security agencies, the data is now produced by digital and traditional channels. Using big data and analytics, health and public safety agencies can analyze huge amounts of data and convert it into actionable insights to discover trends and patterns and possibly avoid adverse situations from escalating to potentially lethal levels.
3. Communication networks: 4G LTE and modern data communication protocols accelerate the speed of information exchange between individuals and health service providers / public security control rooms. By optimizing communication networks, service providers can create solid and continuous communication channels, which can serve as a turning point for the health and public safety sectors.
4. Artificial intelligence: Many healthcare professionals already use AI for transactional activities such as scheduling meetings, automating paperwork and managing accounts. But very soon, the realm of AI will expand to include virtual biopsies, app-driven diagnostics and more. Even in the public security sector, artificial intelligence is set to evolve from simple administrative tasks to basic tasks such as preventive police, crime investigations, disaster management and traffic control.
5. Advancement of the cloud: In all industries, cloud technology has helped companies create a unified platform for storing, processing and digitizing data. As the volume of information relating to individual health and safety records from a wide range of sources increases, cloud technology will play a significant role in data management. Organizations can therefore leverage this data to improve the efficiency and reliability of health care and public safety operations.
Modern technologies offer excellent support in the rationalization of business processes and in the efficient use of various resources. However, to make the most of these technologies and drive end-to-end digital transformation, companies in the health and public safety sectors need to work with an experienced and qualified technology provider.
As both the healthcare and public safety sectors are incredibly dynamic, businesses and organizations in these sectors should look for partners with proven skills in driving large-scale technology upgrades, as well as costs and operational efficiency.